Customize feedback button 👩🏽‍💻

The feedback button is extremely important when it comes to the users’ engagement with the widget. Here’s what you can do with it.

Change color & position of the feedback button

Here you choose the color and position of your feedback button. You can also hide it completely, which might be useful for people who want to customize the way they integrate Gleap; e.g. not have a widget button, but integrate the feedback tool directly into a menu. 

We also offer classic feedback buttons on the side of the page that also say feedback. We do however not recommend using those as experience has shown that the engagement rate is just not as good. 

How to disable the feedback button

  1. Go to widget configuration

  2. Change widget position to hidden

Change the logo of the feedback button

Once you have selected where the widget should be placed, you can also change the icon or logo. Simply click on the logo button and select the logo. We support JPG, PNG and SVG.

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