Gleap comes with a set of features which support different phases of the software development process.
Gleap empowers software teams to troubleshoot 10x faster with in-depth technical details. All reports automatically include console and network logs, environment data, event tracking and visual feedback.
Track and manage incoming feature requests. Let users vote and comment on their suggestions with Gleap’s public roadmap. Get your next best feature from your users.
Kai is our AI bot and can provide answers to customer questions and you can simply feed it with information about your company. You can import web pages, help center articles or even PDFs and then Kai, the AI bot can do the work of customer support for you.
Gleap also comes with an easy-to-use and brand-friendly feedback software for apps and websites. Run small surveys like NPS or CSAT directly in your app or on your website. Build better products by listening to the voice of your customers.
Convert more users with automated messaging. Our marketing automation platform lets you reach customers where they’re most likely to react. Drive higher activation, retention and conversion with targeted in-app messages and emails.
In the workflows, you can set the workflow for how the user should operate your widget. You can include various steps that the user can go through when operating your widget.
Keep your users up to date on news and product changes. Craft launch and news announcements in one organized place and engage users with an in-product widget.
To scale your support, the easiest way is to make use of our knowledge base. Make it easy for users to access information with our help center articles.
You can see various insights in the reports. You can see how many tickets have come in during the selected period, but also how many tickets the bot has or has not answered.
Which plan best fits my needs?
Depending on the choice of your plan, Gleap comes with different features. For an exact depiction of our plans and prices, simply visit our pricing page.