Allow the AI to suggest product tours

Learn how to configure product tours to be used with the AI chatbot.

This article helps you get started with enabling Kai, our AI-powered support bot, to suggest product tours to your users. By providing a clear AI description, you can ensure Kai understands each tour’s purpose and recommends it to the right users at the right time.

AI description

The AI description is essential for helping Kai (powered by an LLM) understand what the product tour does and when it should be suggested. Provide a concise summary of the tour’s purpose and the context in which it should be used.

Examples:

  • "Demonstrate how to configure notifications."

  • "Explain how to generate reports for team performance."

  • "Show how to integrate with a payment provider."

  • "Guide users through setting up their first project."

A well-crafted AI description ensures Kai can effectively suggest the correct product tour, improving the user experience and reducing manual intervention.

Allow the AI bot to suggest this product tour

Toggle this option to let Kai automatically recommend this product tour when it matches user behavior or queries.

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