What is an MCP Server?
An MCP (Model Context Protocol) server allows AI tools, assistants, or other clients to connect and interact with your system via a standardized API. It acts as a bridge between your data or services and the client, exposing “tools” (endpoints) that the client can call in a structured, machine-readable way.
With MCP, your AI assistant can directly query tickets, contacts, and statistics from Gleap, or create new entries — all without manually logging into the dashboard.
Gleap MCP Server URL
Your MCP server is available at:
https://mcp.gleap.io/mcpAuthentication
When connecting, you must provide custom HTTP headers for authentication:
Key | Value |
project | Your Gleap Project ID |
api-key | Your Gleap API Key |
Available Tools
The following tools are available once connected:
Ticket Management
search_tickets– Search tickets based on criteria.find_tickets– Find tickets with advanced filters.get_ticket– Retrieve details of a specific ticket.create_ticket– Create a new ticket.
Contact Management
search_contacts– Search for contacts.get_contacts– Retrieve a list of contacts.get_contact– Get details of a single contact.create_contact– Create a new contact.
Statistics
get_statistics_facts– Get numerical statistics.get_statistics_list– Retrieve a list-based set of statistics.get_statistics_bar_chart– Get data formatted for bar charts.get_raw_data_statistics– Retrieve raw data for statistics.
How to Connect
Open your MCP-compatible client or AI assistant settings.
Add a new MCP server connection.
Enter the URL:
https://mcp.gleap.io/mcpSet Authentication to Custom Headers.
Add:
project→ your Project IDapi-key→ your API Key
Save and connect.
Once connected, you can call any of the listed tools directly from your client.