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1. Give Gleap permission to access your Slack channel of choice

Once you've chosen to connect Gleap to Slack, you will automatically be redirected and asked to give Gleap permission to access your Slack workspace. Simply select a channel you want your feedback to be sent to and hit allow.

2. Slack configuration

After you’ve connected Gleap to Slack, simply choose the channel you would like to send your feedback to. Choose if you want all reports to automatically be sent to Slack or manually decide which ticket is forwarded.

3. Automatically forward tickets to Slack

Choose the feedback types you want to send to your Slack channel. You can choose from our standard types (Bugs, Ratings, Inquiries and Feature requests) or from the custom feedback types you've set yourself. Finally, you can choose if you want duplicates to be sent, too and if you want to change the status of the ticket to done once it’s sent.&nbs