Once you've chosen Zapier, click on "get started with our beta integration here".
You will then automatically be redirected to our invitation page. Scroll down on the page and click accept invite & build a zap.
Create a new zap and set Gleap Beta as a trigger. Choose a trigger event; e.g. Feedback created if you want feedback items to be sent to a third-party app through Zapier. Finally, choose the Gleap #2 account.
💡Tip: Creating a zap can be quite daunting. Check out the information under this link for some useful further inputs on setting Zapier up.
Hit continue and then sign in to Gleap. Simply copy the API key from the Gleap app as shown in the screenshot below and hit continue, again.
Click on test trigger to see if your setup worked. Zapier will then automatically go and find a recent Gleap feedback item for you. Hit continue to then set an action.
Choose the app you want to perform an action in and set the action you want to perform, too. You can then either perform a test or continue without doing so.
Now turn on your zap and Zapier is ready. Finally, you can choose if you want duplicates to be sent, too and if you want to change the status of the ticket to done once it’s sent.
Go back to your Gleap app and hit save. That's it, now you're completely done. I guess congratulations are in order 😉🎉 New feedback items will now automatically be sent to your set third-party integration through Zapier together with all the important metadata and screenshots.
If you would like to change your set of feedback types or if you would like to change your zap, simply click edit and adapt the settings to fit your needs.
If you no longer want to forward Gleap issues to a third-party app through Zapier, click edit and then delete to stop integrating with Zapier.
