1. Log in to your Plutio account
Once you've chosen to connect Gleap to Plutio, you will automatically be redirected and asked to log in to your Plutio account as well as authorize Gleap to access your Plutio projects.
2. Plutio configuration
After you logged in to your account, simply choose the Plutio business and project you would like to send your feedback to. Select if you want all reports to automatically be sent to Plutio or manually decide which ticket is forwarded.
3. Automatically forward tickets to Plutio
Select the feedback types you want to send to your Plutio business. You can choose among our standard types (Bugs, Ratings, Inquiries and Feature requests) or from the custom feedback types you've set yourself. Finally, you can choose if you want duplicates to be sent, too and if you want to change the status of the ticket to done once it’s sent.
4. Start sending feedback issues to your Plutio business
Great job, you're now all set 🎉 All of the feedback types you've selected will now automatically be sent to your Plutio project together with all the important metadata and screenshots.
Edit your integration settings
If you would like to change your set of feedback types, simply click edit and adapt the settings to fit your needs.
Delete your Plutio integration
If you no longer want to forward Gleap issues to your Plutio business, click edit and then delete to stop integrating with Plutio.