1. Log in to your Shortcut account
Click on our Shortcut integration and log in to your Shortcut account.
2. API Token
To connect Gleap with Shortcut, go to Your Account and API Tokens in your Shortcut Dashboard. This step can be seen in the screenshot below. Name your token and click create. Copy the token code and paste it into your Gleap integrations board. Hit connect.
3. Shortcut configuration
Select the project, epic and story you want your tickets to be forwarded to.
4. Advanced settings
Select the feedback types you want to send to your Plutio business. You can choose among our standard types (Bugs, Ratings, Inquiries and Feature requests) or from the custom feedback types you've set yourself. Finally, you can choose if you want duplicates to be sent, too and if you want to change the status of the ticket to done once it’s sent.
5. Start sending feedback issues to your Plutio business
Great job, you're now all set 🎉 All of the feedback types you've selected will now automatically be sent to your Shortcut project together with all the important metadata and screenshots.
Edit your integration settings
If you would like to change your set of feedback types, simply click edit and adapt the settings to fit your needs.
Delete your Shortcut integration
If you no longer want to forward Gleap issues to your Shortcut project, click edit and then delete to stop integrating with Shortcut.