Trello integration

Integrate Gleap with Trello by choosing Trello in the integrations options to fully automate your feedback process. A card with all the essential information on the feedback item is directly created in Trello as soon as a report arrives.

1. Allow Gleap to access your Trello account

Once you've chosen to connect Gleap to Trello, you will automatically be redirected to Trello to authorize your account and allow Gleap access by simply clicking Allow.

2. Trello configuration

Choose the Trello project and list you would like to send your feedback to. Select if you want all reports to automatically be sent to Trello or manually decide which ticket is forwarded.

3. Automatically send issues to Trello

Choose the feedback types you want to send to your Trello board. You can choose among our standard types (Bugs, Ratings, Inquiries and Feature requests) or from the custom feedback types you've set yourself.  Finally, you can choose if you want duplicates to be sent, too and if you want to change the status of the ticket to done once it’s sent. 

4. Start sending feedback issues to your Trello project

Great job, you're now all set 🎉 All of the feedback types you've selected will now automatically be sent to your Trello project together with all the important metadata and screenshots.

Edit your integration settings

If you would like to change your set of feedback types or if you would like to send them to a different project, simply click edit and adapt the settings to fit your needs.

Delete your Trello integration

If you no longer want to forward Gleap issues to your Trello project, click edit and then delete to stop integrating with Trello.

Did this answer your question?
😞
😐
😁