Once you’ve chosen HubSpot as your integration of choice in your Gleap dashboard, you will automatically be redirected to HubSpot to choose an account. Next, you’ll need to allow Gleap access to your HubSpot account.
Choose the HubSpot pipeline and stage you would like to send your feedback to. Select if you want all reports to automatically be sent to HubSpot or manually decide which ticket is forwarded.
Choose the feedback types you want to send to HubSpot. You can choose among our standard types (Bugs, Ratings, Inquiries and Feature requests) or from the custom feedback types you've set yourself. Finally, you can choose if you want duplicates to be sent, too and if you want to change the status of the ticket to done once it’s sent.
Great job, you're now all set 🎉 All of the feedback types you've selected will now automatically be sent to your HubSpot pipeline together with all the important metadata and screenshots.
If you would like to change your set of feedback types or if you would like to send them to a different project, simply click edit and adapt the settings to fit your needs.
If you no longer want to forward Gleap issues to your HubSpot pipeline, click edit and then delete to stop integrating with Hubspot.
