18:I[6432,["874","static/chunks/874-223d9a17345d66eb.js","212","static/chunks/212-a7a3e94ffc6e513b.js","16","static/chunks/app/%5Blang%5D/articles/%5Barticle%5D/page-1617aac566f8751d.js"],"default"] 19:I[8500,["874","static/chunks/874-223d9a17345d66eb.js","212","static/chunks/212-a7a3e94ffc6e513b.js","16","static/chunks/app/%5Blang%5D/articles/%5Barticle%5D/page-1617aac566f8751d.js"],"default"] 1a:I[6874,["874","static/chunks/874-223d9a17345d66eb.js","212","static/chunks/212-a7a3e94ffc6e513b.js","16","static/chunks/app/%5Blang%5D/articles/%5Barticle%5D/page-1617aac566f8751d.js"],""] 1c:I[6468,["874","static/chunks/874-223d9a17345d66eb.js","212","static/chunks/212-a7a3e94ffc6e513b.js","16","static/chunks/app/%5Blang%5D/articles/%5Barticle%5D/page-1617aac566f8751d.js"],"default"] 1d:I[4380,["874","static/chunks/874-223d9a17345d66eb.js","212","static/chunks/212-a7a3e94ffc6e513b.js","16","static/chunks/app/%5Blang%5D/articles/%5Barticle%5D/page-1617aac566f8751d.js"],"default"] 1e:I[7060,["874","static/chunks/874-223d9a17345d66eb.js","212","static/chunks/212-a7a3e94ffc6e513b.js","16","static/chunks/app/%5Blang%5D/articles/%5Barticle%5D/page-1617aac566f8751d.js"],"default"] 1b:T5be,

In this subsection, you will find comprehensive insights into customer interactions and their behaviors over specific time periods. Here is a breakdown of the data captured:

New tickets
Here, you'll find data on the total number of tickets created during the selected timeframe.
Tickets replied to
his metric shows how many tickets received responses within the chosen period.
Tickets with no reply
Discover the number of tickets that are awaiting responses.
Open tickets
See the count of ongoing, unresolved cust