In the "Articles" submenu, you can access data regarding the number of individuals who have viewed specific articles. You will find a summary detailing how many people have viewed an article within the selected timeframe. Additionally, there is a graphical representation available that lists the number of viewers for each selected article.
Search results
This data provides insights into the frequency of specific keyword searches and the corresponding articles available to users. It helps identify areas of interest and common queries among users, facilitating improvements in knowledge management and user support.
Example:
Keyword: "work email"
Searches: 1
Articles Found: 4