Bought the wrong plan? Contact [email protected] as soon as possible. Within 14 days of purchase you can withdraw from the contract and then sign up for the right plan. How withdrawal works: Right of withdrawal: How to revoke your purchase within 14 days
Contact [email protected] right away – you can then withdraw and book a monthly plan instead. If the 14 days have already passed, you can switch to another plan effective at the end of the current billing period: How upgrades and downgrades work
Memberships are tied to the account that purchased them and cannot be transferred to another person (more on this). The solution: withdraw from the purchase within 14 days and then buy a gift membership – provided the publication offers this option: How to buy a gift membership
The same applies here: within 14 days you can simply withdraw from the purchase and get your money back.
Then cancel the membership normally, effective at the end of the billing period – or, if you have legitimate reasons, submit an extraordinary cancellation, which our support team reviews (with a partial or full refund where justified): How do I cancel a membership on Steady?
