Automate the routine

Workflows that greet, route, collect and follow up — so your team only handles what needs a person.

What to automate, and what to leave alone

Build a workflow

Workflow steps reference

Choose what starts a workflow

Call your own API from a workflow

Test a workflow before publishing it

Ask customers to rate a conversation

Tag conversations automatically

Give Kai a task inside a workflow

How Kai Resolve and Kai Code work together